Part A —The business organisation, its stakeholders and the external environment
Chapter 1 —Business organisations and their stakeholders
The definition and purpose of organization
Types of business organization
Stakeholders in business organisations
Chapter 2 —The business environment
PESTEL Model—Political and legal factors (2)
PESTEL Model—Social factors
PESTEL Model—Technological factors
PESTEL Model—Environmental factors
Industry analysis(SWOT/Poter's five forces)
Customer analysis—Poter's value chain analysis
Chapter 3—The macro-economic environment
Introduction to macro-economic environment
The business cycle and national income
Inflation
Unemployment
Government policy
Fiscal policy and monetary policy
The balance of payment
Chapter 4—The micro-economic environment
The introduction of micro-economic environment
Demand
Supply
The price mechanism
Elasticity
The market
Part B—Business organisation structure , functions and governance
Chapter 5—Business organization ,structure and strategy
The introduction and informal organization
Organization structure (2)
Level of strategy
Chapter 6—Organizational departments and functions
Organizational departments and functions (3)
Chapter 7—Organizational culture and committees
Culture (2)
Committees
Chapter 8—Corporate governance and social responsibility
Corporate governance
Role of the board
Corporate social responsibility
Part C—Accounting and reporting systems,controls and compliance
Chapter 9—The Role of Accounting
Introduction of accounting and regulatory (2)
Financial system (2)
Financial information
Chapter 10—Control, security and audit
Internal control systems
Internal audit and external audit
IT system
Chapter 11—Identifying and preventing fraud
Fraud (3)
Chapter 12—Financial technology
Financial technology
Part D—Leading and managing individuals and teams
Chapter 13—Leading and managing people
Management (2)
Nature of management
Supervision and leadership (2)
Chapter 14—Recruitment and selection
Recruitment (2)
Selection (2)
Chapter 15—Diversity and equal Opportunities
Diversity and opportunity (2)
Chapter 16—Individuals, groups and teams
Individual (2)
Groups
Teams (3)
Chapter 17—Motivating individuals and groups
Motivation
Chapter 18—Training and development
The learning process
Training ,development and education
Training methods and programs
Chapter 19—Performance appraisal
Performance appraisal (2)
Part E—Personal effectiveness and communication in business
Chapter 20—Personal effectiveness and communication in business
Personal effectiveness technology (2)
Competence framework and development
Communicating in business (2)
Part F—Professional ethics in accounting and business
Chapter 21 —Ethics
Ethics (2)
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